How ‘Undercover Boss’ is improving DirecTV

How ‘Undercover Boss’ is improving DirecTV
Mike White is making changes after he did field work in CBS’ reality show: “Some things weren’t working exactly the way we drew them up in the laboratory.”
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How do you manage/organize the many “to-do’s”, projects and events for the growth of a company, your boss’…?

schedule (and his “to-do’s”) and your own personal life (i.e. payment schedules, phone calls, events, etc.) This is my first year in management and I’ve done “ok” thus far. With the growth of the company, more and more challenges arise. I need to be ale to keep on top of every task and [...]